About us

At Donzilla Creations, our story began with a passion for creating beautiful and unforgettable baked goods. We aim to deliver treats that not only look stunning but also provide a delightful taste experience. To ensure clarity and satisfaction for our amazing customers, we've established the following policies:

Response Time: We value your inquiries and strive to respond within 48 hours or less. Whether it's a question, a custom request, or feedback, we're here to assist you as quickly as possible.

Payment Policy: For orders totaling $75 or more, we require a 50% deposit to begin processing. This helps us secure the necessary materials and allocate time for your order. The remaining balance is due upon pickup or delivery.

Returns & Customer Satisfaction: We stand behind our products and want you to love every bite. If you are unsatisfied, we kindly request that you return the product (or what’s left of it) so we can assess the issue and make it right. Returns or adjustments cannot be processed without the product present.

Wholesale Pricing: For our wholesale customers, we offer a discounted rate of 15% off our regular pricing. Please reach out directly for wholesale inquiries and product availability.